Cookie Policy
Last updated: March 17, 2025
Authentication & Security
Secure login sessions and protect your account
Analytics & Performance
Understand usage patterns to improve our service
Preferences & Features
Remember your settings and customize experience
Personalization
Tailor content to your interests and usage
Your Cookie Control
We respect your privacy and give you full control over non-essential cookies. You can modify your cookie preferences at any time using our cookie settings panel or your browser settings.
Understanding Our Cookie Usage
At Syncpoly, we use cookies and similar technologies to provide you with a secure, personalized, and efficient experience. This comprehensive policy explains how we use these technologies, what data they collect, and the choices you have regarding their use.
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality and security features.
Duration
Session to 1 year
Examples
- auth_token: Maintains your login session
- csrf_token: Protects against cross-site request forgery
- session_id: Tracks your current session
- security_check: Validates secure connections
Purposes:
- Secure authentication and login sessions
- Account security and fraud prevention
- Basic site functionality and navigation
- Shopping cart and payment processing
- CSRF protection and security tokens
- Session management and user state
- Load balancing and server routing
- Error handling and system stability
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website, enabling us to improve performance and user experience.
Duration
30 days to 2 years
Examples
- _ga: Google Analytics tracking (2 years)
- _gid: Google Analytics session tracking (24 hours)
- perf_metrics: Performance monitoring data
- error_log: Error tracking and debugging
Purposes:
- Website usage analytics and metrics
- Performance monitoring and error tracking
- Feature usage analysis and optimization
- User journey and navigation patterns
- Page load times and performance data
- Error rate monitoring and debugging
- A/B testing and feature experimentation
- Service reliability and uptime monitoring
Functionality and Preference Cookies
These cookies enhance your experience by remembering your preferences and enabling personalized features.
Duration
1 month to 1 year
Examples
- lang_pref: Your language preference
- theme_mode: Light or dark theme setting
- ui_layout: Interface layout preferences
- notif_settings: Notification preferences
Purposes:
- Language and region preferences
- Theme and display settings (light/dark mode)
- Interface layout and customization
- Recently viewed albums and content
- Notification preferences and settings
- Accessibility and display options
- Search history and saved queries
- User interface state and navigation
Marketing and Advertising Cookies
These cookies are used to deliver relevant content and advertisements, and to measure the effectiveness of our marketing campaigns.
Duration
30 days to 1 year
Examples
- marketing_campaign: Tracks marketing effectiveness
- content_recs: Content recommendation data
- email_prefs: Email marketing preferences
- social_share: Social media sharing data
Purposes:
- Marketing campaign effectiveness tracking
- Relevant content and feature recommendations
- Email marketing and newsletter preferences
- Social media integration and sharing
- Referral program tracking
- Product recommendation algorithms
- Customer feedback and satisfaction surveys
- Promotional offer and discount tracking
Third-Party Service Cookies
These cookies are set by third-party services we use to enhance our platform functionality and user experience.
Duration
Varies by service
Examples
- stripe_session: Payment processing cookies
- mailchimp: Email service tracking
- cloudflare: CDN and security cookies
- intercom: Customer support tracking
Purposes:
- Payment processing (Stripe) for secure transactions
- Email services for communications
- Cloud storage providers for data hosting
- Customer support and help desk services
- Social media platforms for sharing features
- Content delivery networks for performance
- Security and fraud prevention services
- Analytics and monitoring services
Managing Your Cookie Preferences
You have full control over your cookie preferences. Here's how to manage them:
Browser Settings
Control cookies through your web browser settings
- Open your browser's settings or preferences
- Navigate to privacy and security settings
- Find cookie or site data settings
- Choose your preferred cookie blocking level
- Clear existing cookies if desired
Our Cookie Settings Panel
Use our built-in cookie management tool
- Click the cookie settings icon in the footer
- Review different cookie categories
- Toggle individual cookie types on/off
- Save your preferences
- Changes take effect immediately
Third-Party Opt-Outs
Opt out of specific third-party services
- Visit individual service opt-out pages
- Follow their specific opt-out procedures
- Note that some services may require separate opt-outs
- Opt-out preferences may need to be renewed periodically
What Data Do Cookies Collect?
Cookies may collect various types of information to provide their functionality:
Technical Information
- Browser type and version
- Operating system and device type
- IP address and general location
- Screen resolution and color depth
- JavaScript and plugin support
Usage Information
- Pages visited and time spent
- Features used and interactions
- Navigation patterns and user journeys
- Error messages and performance issues
- Search queries and preferences
Personalization Data
- Language and region preferences
- Theme and display settings
- Account preferences and settings
- Recently viewed content
- Custom interface configurations
Legal Compliance and Your Rights
We comply with applicable privacy laws and respect your cookie-related rights:
GDPR (General Data Protection Regulation)
- Explicit consent for non-essential cookies
- Clear information about cookie purposes
- Easy withdrawal of consent
- Right to access cookie data
- Right to delete cookie data
CCPA (California Consumer Privacy Act)
- Notice of cookie usage and purposes
- Right to opt-out of cookie sales
- Right to know what data is collected
- Right to delete personal information
- Non-discrimination for exercising rights
ePrivacy Directive
- Consent for non-essential cookies
- Clear and comprehensive information
- Granular consent options
- Easy consent withdrawal
- Regular consent renewal
Cookie Security and Protection
We implement robust security measures to protect cookie data:
Secure Transmission
All cookies are transmitted over privated HTTPS connections
HttpOnly and Secure Flags
Sensitive cookies use HttpOnly and Secure flags to prevent unauthorized access
SameSite Protection
Cookies use SameSite attributes to prevent cross-site request forgery attacks
Regular Security Audits
We regularly audit our cookie usage and security practices
Data Minimization
We only collect the minimum data necessary for each cookie's purpose
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws.
- We will notify you of material changes via email or in-app notification
- Updated policies will be posted on this page with a new effective date
- Your continued use of our services after changes constitutes acceptance
- You can review historical versions of this policy upon request
- Contact us if you have questions about any changes
Contact Us About Cookies
If you have questions about our cookie usage or need help managing your preferences:
We aim to respond to all inquiries within 48 hours
Last updated: March 17, 2025
For questions about cookies, contact us at privacy@syncpoly.com