Terms of Service
Last updated: March 17, 2025
Security First
Your data security is our top priority
Family Focused
Built for families to share memories safely
Fair Usage
Transparent policies and guidelines
Important Legal Notice
These Terms of Service constitute a legally binding agreement between you and Syncpoly. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you must not use our services.
Terms of Service
Welcome to Syncpoly. By using our service, you agree to these terms. Please read them carefully before using our platform.
Acceptance of Terms
- By accessing or using Syncpoly, you agree to be bound by these Terms of Service
- If you do not agree to these terms, you must not use our services
- These terms apply to all users, visitors, and others who access or use the service
Service Description
- Syncpoly provides secure family photo and video sharing services
- We offer cloud storage, collaboration tools, and privacy protection features
- Services are provided 'as is' and may be modified or discontinued at any time
Account Registration and Security
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
- You must be at least 13 years old to create an account
Acceptable Use Policy
- You may only use our services for lawful purposes
- You must not upload, share, or distribute illegal, harmful, or inappropriate content
- You must respect intellectual property rights and copyright laws
- You must not attempt to gain unauthorized access to our systems
- You must not interfere with or disrupt the service or servers
Content Ownership and License
- You retain ownership of content you upload to Syncpoly
- You grant us a limited license to store, process, and display your content
- You represent that you have the right to share all content you upload
- We do not claim ownership of your personal photos, videos, or other content
- You are responsible for obtaining necessary permissions for shared content
Privacy and Data Protection
- Your privacy is protected by our Privacy Policy, which is incorporated into these terms
- We implement industry-standard security measures to protect your data
- We do not sell your personal information to third parties
- We may use anonymized data to improve our services
- You control who can access your shared content
Subscription and Payment Terms
- Some features require a paid subscription
- Subscription fees are billed in advance on a recurring basis
- You may cancel your subscription at any time
- No refunds are provided for partial months or unused periods
- We may change subscription prices with 30 days notice
Service Limitations and Availability
- We strive for high availability but do not guarantee uninterrupted service
- We may perform maintenance that temporarily affects service availability
- Service features and storage limits vary by subscription plan
- We may impose reasonable usage limits to ensure fair service for all users
- We are not liable for any damages caused by service interruptions
Intellectual Property Rights
- Syncpoly and its original content, features, and functionality are owned by us
- Our trademarks, service marks, and logos are protected by intellectual property laws
- You may not use our intellectual property without written permission
- You retain rights to your uploaded content
- We may use feedback you provide to improve our services
Limitation of Liability
- To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim
- We are not liable for any damages resulting from your use of third-party services
- Some jurisdictions do not allow liability limitations, so these may not apply to you
Indemnification
- You agree to indemnify and hold harmless Syncpoly from any claims arising from your use of our services
- This includes claims related to content you upload, share, or distribute
- You must cooperate with us in defending any such claims
- We reserve the right to assume exclusive defense and control of any matter subject to indemnification
Termination
- You may terminate your account at any time by contacting us
- We may terminate or suspend your account for violations of these terms
- Upon termination, your access to the service will cease immediately
- We may delete your content after a reasonable period following termination
- Provisions that should survive termination will remain in effect
Governing Law and Dispute Resolution
- These terms are governed by the laws of the jurisdiction where Syncpoly is incorporated
- Any disputes shall be resolved through binding arbitration
- Arbitration will be conducted by a neutral arbitrator
- You waive any right to a jury trial or class action lawsuit
- Small claims court actions are not subject to mandatory arbitration
Changes to Terms
- We may modify these terms at any time
- Material changes will be communicated via email or in-app notification
- Continued use of our services after changes constitutes acceptance of new terms
- If you disagree with changes, you must stop using our services
- We will provide at least 30 days notice for material changes
Contact Information
- For questions about these terms, contact us at legal@syncpoly.com
- For technical support, contact us at support@syncpoly.com
- For privacy concerns, contact us at privacy@syncpoly.com
- We will respond to all inquiries within a reasonable time
Fair Usage Policy
We maintain fair usage limits to ensure quality service for all users. These limits vary by subscription plan and are designed to accommodate typical family usage patterns. Excessive usage may result in temporary restrictions or account review.
Your Privacy Rights
Your privacy is protected by our comprehensive Privacy Policy. We encourage you to review it to understand how we collect, use, and protect your personal information.
Read our Privacy PolicyChanges to Terms
We may modify these terms at any time. Material changes will be communicated via email or in-app notification. Continued use of our services after changes constitutes acceptance of new terms. If you disagree with changes, you must stop using our services.
Last updated: March 17, 2025
For questions about these terms, please contact us at legal@syncpoly.com